Article 1

These terms and conditions are intended to define the rights, obligations, and responsibilities of users when using the internet-related services (hereinafter referred to as "Services") provided by New Dive Co., Ltd. (an e-commerce operator) through the Jinhae Gunhangje Service (hereinafter referred to as "Service").

※ "These terms and conditions shall also apply to electronic commerce conducted via PC communication, wireless communication, etc., unless it is contrary to its nature."

Article 2 (Definitions)

1. "Service" refers to a virtual business place set up by New Dive Co., Ltd. to provide goods or services (hereinafter referred to as "Goods") to users through computers or other information communication facilities, and is also used to refer to the business operator providing mobile services.

2. "User" refers to a member or non-member who accesses the "Service" and receives "Mobile Services" according to these terms and conditions.

3. "Member" refers to a person who has registered as a member of the "Service" and can continuously use the "Service."

4. "Non-member" refers to a person who uses the "Service" without registering as a member.

Article 3 (Display, Explanation, and Revision of Terms and Conditions)

1. The "Service" displays these terms and conditions, the company name, the representative's name, the business location address (including the address for handling consumer complaints), phone number, fax number, email address, business registration number, e-commerce registration number, and personal information manager, on the main page of the Jinhae Gunhangje Service. However, the terms and conditions can also be made available through a connected screen.

2. Before a user agrees to the terms and conditions, the "Service" must provide a separate linked or pop-up screen containing important details such as withdrawal rights, delivery responsibilities, and refund conditions, for the user's confirmation.

3. The "Service" may revise these terms and conditions within the scope not violating related laws such as the "Consumer Protection in Electronic Commerce Act," "Regulation of Standardized Contracts Act," "Framework Act on Electronic Documents and Transactions," "Electronic Financial Transactions Act," "Electronic Signatures Act," "Act on Promotion of Information and Communications Network Utilization and Information Protection," "Door-to-Door Sales Act," and "Framework Act on Consumers."

4. If the "Service" revises these terms and conditions, the revised terms, along with the current terms, will be posted on the initial page of the "Service" from at least 7 days before the effective date until the day before the effective date. If the changes disadvantage users, a notice period of at least 30 days will be given. In this case, the "Service" will clearly compare the previous and revised terms to make them easily understandable.

5. Revised terms and conditions apply only to contracts made after the effective date. Contracts made before the effective date will be governed by the previous terms, unless the user explicitly requests the application of the revised terms during the notice period and the "Service" agrees.

6. Matters not specified in these terms and conditions, and the interpretation of these terms, will be governed by the "Consumer Protection in Electronic Commerce Act," "Regulation of Standardized Contracts Act," "Guidelines for Consumer Protection in Electronic Commerce" set by the Fair Trade Commission, and related laws and customary practices.

Article 4 (Provision and Modification of Services)

1. The "Service" performs the following tasks:

   • Providing information about goods or services and facilitating purchase contracts

   • Delivery of goods or services for which purchase contracts have been concluded

   • Other tasks determined by the "Service"

2. In case of out-of-stock items or changes in technical specifications, the "Service" may change the content of goods or services to be provided. The updated details and delivery date will be immediately notified in the place where the current goods or services are described.

3. If changes occur to goods or services agreed upon with the user due to reasons such as out-of-stock items or technical specification changes, the "Service" will notify the user at the address provided by the user.

4. The "Service" compensates users for damages caused by such changes unless the "Service" proves it was not intentional or negligent.

Article 5 (Interruption of Services)

1. The "Service" may temporarily interrupt its services due to reasons such as maintenance, replacement, malfunction of computers or information communication facilities, or communication disruptions.

2. In such cases, the "Service" compensates users or third parties for damages caused by the temporary interruption of services unless it proves the interruption was not intentional or negligent.

3. If services cannot be provided due to business transformation, cessation, or mergers, the "Service" will notify users as specified in Article 8 and compensate consumers according to the initial terms. If no compensation criteria are provided, the "Service" will pay users in cash or equivalent goods matching the value of accrued mileage or points.

Article 6 (Membership Registration)

1. Users may apply for membership by filling out the membership information form provided by the "Service" and indicating their agreement to these terms and conditions.

2. The "Service" will register as members those who apply for membership as stated in Paragraph 1, except for the following cases:

   • If the applicant has previously lost their membership status under Article 7, Paragraph 3 of these terms, except when at least three years have passed since the loss of membership and the "Service" has granted re-registration approval.

   • If there are false entries, omissions, or errors in the registration details.

   • If registering the applicant as a member is deemed to significantly hinder the "Service's" operations due to technical reasons.

3. The membership contract is established at the moment the "Service's" acceptance is delivered to the member.

4. Members must notify the "Service" of any changes to the information registered during membership registration within a reasonable period through methods such as updating member information.

Article 7 (Membership Withdrawal and Disqualification)

1. Members may request to withdraw their membership from the "Service" at any time, and the "Service" will process the withdrawal immediately.

2. The "Service" may restrict or suspend membership in the following cases:

   • If false information was provided during the registration process.

   • If the member fails to pay for goods or services purchased through the "Service" or any other liabilities related to the "Service" by the due date.

   • If the member disrupts others' use of the "Service" or steals their information, thereby threatening e-commerce order.

   • If the member uses the "Service" to engage in actions prohibited by law or these terms or against public order and morals.

3. If the same violation occurs more than twice after membership restrictions or suspension, or if the issue is not resolved within 30 days, the "Service" may revoke the member's membership status.

4. If the "Service" revokes a membership, it will cancel the registration and notify the member, giving them at least 30 days to explain their position before cancellation.

Article 8 (Notifications to Members)

1. The "Service" may notify members using the email address provided during registration.

2. For general notifications to multiple members, the "Service" may substitute individual notifications by posting them on the "Service" bulletin board for at least one week. However, individual notifications will be sent for matters that significantly impact a member's transactions.

Article 9 (Purchase Application and Consent to Provide Personal Information)

1. Users may apply for purchases through the "Service" using methods similar to the following, and the "Service" must provide clear information on each step:

   • Searching for and selecting goods or services.

   • Entering the recipient's name, address, phone number, email address (or mobile number), etc.

   • Confirming the terms and conditions, limitations on the right to withdraw, delivery fees, installation fees, and other costs.

   • Agreeing to these terms and confirming or refusing the items in Clause 3 (e.g., by clicking).

   • Submitting the purchase application and agreeing to or confirming the "Service's" approval.

   • Selecting a payment method.

2. If the "Service" needs to provide a buyer's personal information to a third party:

   • The identity of the third party receiving the information.

   • The purpose of using the personal information.

   • The items of personal information being provided.

   • The retention and usage period of the third party receiving the personal information, with consent obtained from the buyer. (This also applies to changes in consented matters.)

3. If the "Service" outsources the handling of buyers' personal information:

   • The identity of the entity handling the information.

   • The details of the outsourced tasks must be disclosed to the buyer and consent obtained. However, if necessary for contract fulfillment or improving buyer convenience, notifications may be made through the privacy policy in accordance with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."

Article 10 (Formation of Contract)

1. The "Service" may not accept purchase applications in the following cases. However, if a contract is made with a minor, the minor or their legal guardian may cancel the contract if there is no consent from the legal guardian:

   • If the application contains false information, omissions, or errors.

   • If a minor attempts to purchase goods or services prohibited under the "Youth Protection Act," such as tobacco or alcohol.

   • If accepting the purchase application is deemed to significantly hinder the "Service's" operations due to technical reasons.

2. The contract is considered established when the "Service's" acceptance is delivered to the user in the form of an acknowledgment as specified in Article 12, Paragraph 1.

3. The "Service's" acceptance must include confirmation of the user's purchase application, availability of the goods or services, and information on correcting or canceling the purchase application.

Article 11 (Payment Methods)

1. The payment methods for goods or services purchased from the “Service” can be made through the following available methods. However, the “Service” may not charge any additional fees for the payment methods chosen by the user for the goods or services.

   • Various types of bank transfers such as phone banking, internet banking, and mail banking

   • Various types of card payments such as prepaid cards, debit cards, and credit cards

   • Online bank transfers without a bankbook

   • Payment via electronic money

   • Payment upon receipt of the goods

   • Payment via points awarded by the “Service” such as mileage

   • Payment through gift certificates that are contracted or recognized by the “Service”

   • Other electronic payment methods

Article 12 (Confirmation of Receipt, Purchase Request Changes, and Cancellations)

1. The “Service” will notify the user of the receipt confirmation once the user has made a purchase request.

2. After receiving the confirmation of receipt, the user may request changes or cancellations to the purchase request if there is any discrepancy in the intention. The “Service” must promptly process the request before shipping. However, if the payment has already been made, the provisions of Article 15 regarding contract cancellation will apply.

Article 13 (Supply of Goods, etc.)

1. Unless there is a separate agreement regarding the timing of supply, the “Service” will take the necessary measures such as ordering, manufacturing, and packaging within 7 days of the user's purchase request. However, if the “Service” has already received the full or partial payment for the goods, the necessary measures will be taken within 3 business days from the date the payment was received. In this case, the “Service” will take appropriate steps to allow the user to confirm the progress of the supply process.

2. The “Service” will specify the delivery methods, delivery cost bearers, and delivery periods for the purchased goods. If the “Service” exceeds the agreed delivery period, the “Service” will compensate the user for any damages unless the “Service” can prove no fault or negligence.

Article 14 (Refund)

1. If the goods requested by the user cannot be delivered or provided due to reasons such as out of stock, the “Service” will notify the user promptly. If the payment has already been received, the “Service” will refund the payment or take necessary actions within 3 business days from the receipt of the payment.

Article 15 (Withdrawal of Offer, etc.)

1. The user who has entered into a contract for the purchase of goods from the “Service” may withdraw their offer within 7 days from the date of receiving a written document regarding the contract details as stipulated in Article 13, Section 2 of the “Electronic Commerce Consumer Protection Law.” However, if the “Electronic Commerce Consumer Protection Law” stipulates otherwise, that law will apply.

2. If the user has received the goods, the user may not return or exchange the goods under the following conditions:

   • If the goods have been lost or damaged due to reasons attributable to the user (However, withdrawal is allowed if the packaging is damaged to confirm the contents of the goods).

   • If the value of the goods has significantly decreased due to usage or partial consumption by the user.

   • If the value of the goods has significantly decreased due to the passage of time, making resale difficult.

   • If the goods can be duplicated with the same performance, and the packaging of the original goods has been damaged.

3. If the “Service” has not clearly informed the user about restrictions on withdrawal, or has not provided trial products, the user's right to withdraw will not be limited under the conditions of paragraph 2, items 2 through 4.

4. Despite the previous provisions, if the goods differ from the advertisement or the contract details, the user may withdraw from the purchase within 3 months from the date of receiving the goods, or within 30 days from the date the user becomes aware or could have become aware of the discrepancy.

Article 16 (Effect of Withdrawal of Application, etc.)

1. If "Service" receives the return of goods, etc., from the user, it will refund the payment for the goods within 3 business days. In case of delay in the refund, "Service" shall pay delay interest calculated by multiplying the delay interest rate specified in Article 21-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce by the delay period.

2. If the user paid for the goods using a credit card or electronic currency, "Service" will request the relevant business operator to suspend or cancel the billing of the payment immediately when refunding the payment.

3. In the case of withdrawal of application, etc., the user will bear the cost of returning the goods. "Service" will not claim penalties or damages for withdrawal of application, etc. However, if the goods differ from the description or are not in accordance with the contract, "Service" will bear the return cost.

4. If the user paid for shipping when receiving goods, "Service" will clearly indicate who will bear the shipping cost in case of withdrawal of application.

Article 17 (Protection of Personal Information)

1. "Service" collects only the minimum personal information necessary for providing the service when collecting the user's personal information.

2. "Service" does not collect the information necessary for the performance of the purchase contract at the time of membership registration, except when certain personal information is required for verification before the purchase contract according to related laws.

3. "Service" will inform the user of the purpose when collecting and using personal information and obtain consent from the user.

4. "Service" may not use the collected personal information for purposes other than the stated purpose. If there is a new use purpose or provision to a third party, the user will be informed of the purpose, and consent will be obtained. However, exceptions may apply according to related laws.

5. If "Service" needs to obtain the user's consent as per Paragraphs 2 and 3, it must specify the identity of the person responsible for managing personal information (affiliation, name, phone number, etc.), the purpose of collection and use, information regarding third-party provision (recipient, purpose, and content of the information), as stipulated in Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the user can withdraw consent at any time.

6. The user can request the service to review or correct errors in their personal information, and "Service" is obligated to take necessary actions without delay. If the user requests correction of an error, "Service" will not use the erroneous information until it is corrected.

7. "Service" is responsible for preventing the loss, theft, leakage, unauthorized third-party provision, or alteration of the user's personal information, including credit card and bank account information, and will bear all responsibility for any damage caused to the user due to such incidents.

8. "Service" or third parties receiving personal information must immediately destroy the information once the purpose of collection or provision is fulfilled.

9. "Service" does not pre-set the consent for the collection, use, and provision of personal information. In case the user rejects consent for the collection, use, or provision of non-essential personal information, the service will not restrict or reject membership registration or service provision due to this rejection.

Article 18 (Obligations of the "Service")

1. "Service" will not engage in actions prohibited by laws or against public order and morals, and will make the best effort to provide continuous and stable goods and services in accordance with this agreement.

2. "Service" must establish a security system to protect the personal information (including credit information) of users so that users can safely use the internet services.

3. If "Service" engages in unfair advertising or marketing practices as defined in Article 3 of the Act on Fair Labeling and Advertising, causing harm to the user, it will be responsible for compensation.

4. "Service" will not send unsolicited commercial advertising emails to users.

Article 19 (User's ID and Password Responsibilities)

1. Except for the case mentioned in Article 17, the management responsibility of the ID and password lies with the member.

2. Members must not allow third parties to use their ID or password.

3. If a member’s ID or password is stolen or used by a third party, they must immediately notify "Service" and follow the instructions of "Service".

Article 20 (User's Obligations)

1. Users must not engage in the following actions:

   • Registration of false information during application or change

   • Use of another person's information

   • Modification of the information posted on the "Service"

   • Transmission or posting of information (including computer programs) not authorized by "Service"

   • Infringement of "Service" or third-party intellectual property rights

   • Defamation or disruption of business of "Service" or third parties

   • Posting obscene or violent messages, images, sounds, or any content that violates public order and morals on the service

Article 21 (Relationship Between Linked "Services" and Third-party "Services")

1. When an upper "Service" is connected to a lower "Service" by means of a hyperlink (e.g., links can include text, images, and videos), the former is called the connecting "Service" (website), and the latter is called the linked "Service" (website).

2. The connecting "Service" is not responsible for any transactions between users and the linked "Service" if it clearly states in the initial screen or popup that it does not guarantee any transactions involving the goods provided by the linked "Service".

Article 22 (Copyright Ownership and Use Restrictions)

1. The copyright and other intellectual property rights for works created by "Service" belong to "Service".

2. The user must not use or allow a third party to use any information obtained through the use of "Service", where intellectual property rights belong to "Service", for commercial purposes without prior approval from "Service", including reproduction, transmission, publication, distribution, broadcasting, or any other method.

3. If "Service" uses the copyright owned by the user based on an agreement, "Service" must notify the user.

Article 23 (Dispute Resolution)

1. "Service" will establish and operate a compensation mechanism for reflecting legitimate opinions or complaints raised by users and compensating for damages.

2. "Service" will prioritize processing complaints and opinions submitted by users. However, if prompt processing is difficult, the user will be immediately notified of the reason and processing schedule.

3. If there is a consumer dispute related to electronic commerce between "Service" and the user, the dispute may be subject to mediation by the Fair Trade Commission or a dispute resolution agency designated by the relevant local government authorities, as per the user's request for remedy.

Article 24 (Jurisdiction and Governing Law)

1. The jurisdiction for lawsuits arising from disputes related to electronic commerce between "Service" and the user shall be determined by the user's address at the time of filing. If the user has no address, the exclusive jurisdiction shall lie with the district court having jurisdiction over the user's place of residence. However, if the user's address or place of residence is unclear at the time of filing or if the user resides abroad, the case shall be filed in a court of jurisdiction according to the Civil Procedure Act.

2. The laws of Korea shall apply to electronic commerce lawsuits filed between "Service" and the user.